1. Introduction
Welcome to Lion CRM, a product of Lotsofcode Private Limited. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Chrome-based extension and website.
By using Lion CRM extension or visiting our website https://lioncrm.site/, you agree to the terms outlined in this Privacy Policy.
2. Company Information
| Detail |
Information |
| Company Name |
Lotsofcode Private Limited |
| Product Name |
Lion CRM |
| Location |
Pali, Rajasthan, India - 306401 |
| Website |
https://lioncrm.site/ |
3. Data Storage & Security
🔒 Your Data Stays With You
Lion CRM is a Chrome-based extension that stores ALL your data in your browser's local storage. This means your WhatsApp contacts, messages, templates, notes, and CRM data never leave your device and are NOT transmitted to our servers.
We prioritize your privacy by design. Here's how your data is handled:
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Local Storage Only: All extension data including contacts, templates, notes, reminders, appointments, and CRM configurations are stored locally in your browser's storage.
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No Server Transmission: Your WhatsApp data, messages, and contact information are never sent to or stored on our servers.
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Your Control: You have complete control over your data. You can export, backup, or delete your data anytime from within the extension.
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Browser-Based Security: Your data is protected by your browser's built-in security mechanisms and is only accessible when you're logged into your browser profile.
⚠️ Important Note
Since data is stored in your browser's local storage, clearing your browser data or uninstalling the extension will remove your Lion CRM data. We recommend using our Backup & Restore feature regularly to keep your data safe.
4. Information We Collect
While the extension operates locally, we collect minimal information for license management and service provision:
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WhatsApp Number: Required for license generation and activation. This helps us verify your identity and manage your subscription.
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Payment Information: Processed securely through PayPal. We do not store your credit card or bank details on our servers.
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License Information: License keys, activation status, and subscription details for account management.
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Communication Data: If you contact us via email or WhatsApp, we retain that communication for support purposes.
5. Third-Party Services
Lion CRM integrates with the following third-party services to provide enhanced functionality:
| Service |
Purpose |
Data Shared |
| PayPal |
Payment Processing |
Payment details (handled by PayPal directly) |
| OpenAI |
AI Features (Optional) |
Text prompts you choose to process via AI |
| Google Gemini |
AI Features (Optional) |
Text prompts you choose to process via AI |
| DeepSeek |
AI Features (Optional) |
Text prompts you choose to process via AI |
🤖 AI Integration Note
AI features are optional and require you to enter your own API key. When you use AI features, only the specific text you choose to process is sent to the respective AI service. We do not automatically send any of your data to AI providers.
6. Cookies & Tracking
Our website https://lioncrm.site/ may use cookies for:
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Essential Cookies: Required for website functionality and navigation.
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Analytics Cookies: To understand how visitors interact with our website (via WordPress/Elementor).
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Preference Cookies: To remember your settings and preferences.
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
7. How We Use Your Information
The limited information we collect is used for:
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License generation, activation, and management
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Processing payments and managing subscriptions
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Providing customer support and responding to inquiries
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Sending important updates about our service (not marketing spam)
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Improving our products and services
8. Data Protection
We implement appropriate security measures to protect your information:
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Secure Connections: All data transmission uses HTTPS encryption.
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Limited Access: Only authorized personnel have access to user data.
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Local Storage: Extension data remains on your device, reducing server-side risks.
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Secure Payments: All payments are processed through PayPal's secure infrastructure.
9. Data Sharing
We do NOT sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
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Service Providers: With trusted third-party services (PayPal, AI providers) as described above.
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Legal Requirements: If required by law, court order, or government authority.
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Business Transfer: In the event of a merger, acquisition, or sale of assets.
10. Your Rights
You have the following rights regarding your data:
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Access: Request information about the data we hold about you.
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Correction: Request correction of inaccurate information.
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Deletion: Request deletion of your account and associated data.
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Export: Export your extension data using the Backup feature.
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Opt-out: Unsubscribe from non-essential communications.
To exercise any of these rights, please contact us using the information provided below.
11. Refund Policy
💰 No Refund Policy
All purchases of Lion CRM licenses are final and non-refundable. Due to the digital nature of our product and instant license delivery, we do not offer refunds once a license has been generated and activated. We encourage you to thoroughly review our features and contact us with any questions before making a purchase.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:
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Update the "Last Updated" date at the top of this policy
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Notify users of significant changes via email or website announcement
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Post the updated policy on our website
Your continued use of Lion CRM after any changes indicates your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
© 2026 Lion CRM by Lotsofcode Private Limited. All rights reserved.
